■Apply
The number of lines that can be contracted per person is one.
■Payment
Convenience stores payment by smart pit every month (Lawson, Ministop, FamilyMart) As of September 2018
■Contract period
Delivery month + contract period of 34 months.
■Charge
[Deposit]
Wi-Fi router: 5,000 yen (tax exemption)
Wi-Fi router & Tablet:10,000 yen (tax exemption)
[Monthly basic charge]
Promotional price 4,980 yen (excluding tax) (usually 5,980 yen excluding tax)
[Contract release fee]
Delivery month + 10,000 yen up to 34 months (tax excluded)
Delivery month + 0 month after 35 months
■Deposit refund method
The refund of the deposit will be calculated from the basic monthly charge of the delivery month + 33 months and delivery month + 34 months and will be treated as refund.
In the case of cancellation in the middle of the process, we calculate it from the monthly basic charge and contract cancellation fee and treat it as refund.
■Identity confirmation document
[Foreigner]
Identity page of passport + residence card (both expiration dates).
■Communication speed
[FDD-LTE]
Maximum download speed 150 Mbps / Maximum upload speed 50 Mbps
［AXGP］
Maximum download speed 110 Mbps /Maximum upload speed 10 Mbps
［3G］
Maximum download speed 42 Mbps /Maximum upload speed 5.76 Mbps
[Speed when the monthly data volume is exceeded]
128Kbps
※Each internet speed described is the maximum value in the technical standard based on the best-effort method, and it is not guaranteed. The internet speed may change due to internet environment and congestion situation.
※Also, the maximum internet speed varies depending on the area you are in.
■Internet restriction
[Monthly data volume]
If the monthly data capacity is exceeded, the speed will be limited to 128Kbps.
※Data comminucation performed using deams usage as excessive means, such as file exchange(P2P) applications, which continuously occupy a large amount of bandwidth will be subject to restrictions.
■temporary internet restriction may occur
Restrictions of communications will be lifted on the 1st of the following month.speed can not be restored by purchasing more data.
■Communicatable area
Communication is possible whitin Japan. There are areas where partial communication can not be used.
The internet cannot be used in other country.
■service outage
We will stop the internet service when payment is not received by the payment deadline.
■SMS
You can not use it.
■Payment of your service
[Monthly payment term]
Please make payment for the following month between 5th and 26th current billing period.
[Monthly payment period]
Payment deadline is due on the 26th of each month.
■payment period
Payment deadline is due on the 26th of each month.
■cancellation
E-mail:info@trejp.jp
■Other Contact Information
E-mail:info@trejp.jp
■Application
The number of lines that can be contracted per person is one.
■Payment
Convenience store payment by smart pit every month (Lawson, Ministop, FamilyMart, Circle K, Sunkus) As of September 2018
■Contract Period
Delivery month + contract period of 34 months.
■Charge
[Deposit]
3,000 yen (tax exemption)
[Monthly basic charge]
2,980 yen (tax excluded)
[Calling charges · SMS]
First 5,000 yen free (tax not included) / month. (Toll charges in Japan + SMS total)
Call charge is 10 yen (tax excluded) / 30 seconds, SMS fee is calculated a 3 yen (tax excluded) / 1 message.
[Overdelivery charge / excess SMS]
In case of exceeding 5,000 yen (tax excluded) / month, we will charge separately.
Excess call charge is 10 yen (tax excluded) / 30 seconds. Excess SMS fee is calculated at 3 yen (tax excluded) / 1 message.
［Call charge］
〇SOFTBANK
Voice Call…Free(1 o'clock-21 o'clock)、10 yen / 30 seconds(21 o'clock - 1 o'clock)
Voice Call…18 yen / 30 seconds(all day)
〇SOFTBANK TELECOM Osaku line
Voice Call…10 yen/30 seconds (all day)
〇Other
Voice Call…10 yen / 30 seconds (all day)
［SNS communication charges］
〇SOFTBANK…Free
〇Personal mobile phone…3 yen / message
[Contract release fee]
If the contract is canceled within delivery date + 34 months: 8,000 yen (excluding tax)
Cancellation of contract after delivery month + 35 months: 0 yen
■deposit refund method
Refund of deposit will be subtracted from the monthly basic rate of delivery month + 34th month and will be refunded.
In the case of cancellation in the middle of the contract period we will remove it from the monthly basic charge and contract cancellation fee and make it a refund.
■identity confirmation document
[Foreigner]
Identity page of passport + residence card (both expiration dates).
■communication speed
Maximum download speed 112.5 Mbps / Maximum upload speed 37.5 Mbps
[Speed when the monthly data volume is exceeded]
128 Kbps
※Each communication speed described is the maximum value in the technical standard based on the best-effort method, and it is not guaranteed as effective speed. The communication speed may change due to communication environment and congestion situation.
※Also, the maximum communication speed varies depending on the area you use it in.
■communication restriction
[Monthly data communication volume]
When using 7 GB or more, communication restriction is applied. The speed after speed limit is 128 kbps.
※In addition to the above, if the carrier judges that the carrier has an abnormal traffic value or illegal use, such as generating a large amount of communication for a certain period of time by P2P communication, etc., affecting the use of other users, communication may be restricted and give priority to maintaining the use environment of other users.
■cancellation of communication restriction
Restriction of communication restriction is canceled on the 1st of the following month. Speed can not be restored by purchasing more data.
■Communicatable area
Communication is possible whitin Japan. There are areas where partial communication can not be used.
The internet cannot be used in other country.
■About the callable area
Only Japanese domestic calls are available. (There are areas where some calls can not be used.)
International calls can not be used.
■service outage
If there is no payment of fees by the payment deadline, we will stop communication and call.
■SMS
[Domestic SMS]
Available. Domestic SMS function is simultaneous subscription, can not be stopped.
[International SMS]
Not available.
■Payment of various monthly expenses
[Monthly payment term]
Please make payment for the following month between 5th and 26th current billing period.
[Monthly payment period]
Payment deadline is due on the 26th of each month.
■payment period
Payment deadline is due on the 26th of each month.
■cancellation
E-mail:info@trejp.jp
■Other Contact Information
E-mail:info@trejp.jp
